Shipping policy
UK Shipping
We offer free UK shipping via 2nd Class, with delivery in 3-4 business days. Please note: 2nd Class is not a tracked service. If you want tracking, please choose Tracked 48, Tracked 24, or Special Delivery at checkout.
If you need your order sooner, you can upgrade to 1st Class, Tracked 24, or Special Delivery at checkout. These faster services are available at cost.
All orders are dispatched within one working day, excluding weekends and bank holidays.
International Shipping
Orders are sent via Royal Mail using either a tracked or untracked service, depending on what you choose at checkout. If you want tracking, please make sure to select the tracked delivery option at checkout.
Delivery times are:
- Europe: 6-7 business days
- Rest of the World (USA, South America, Asia, etc.): 7-9 business days
Please note: Delivery times may be longer due to UK customs and the customs authority in your country. Customs checks can sometimes delay parcels to ensure they are legitimate and meet legal requirements.
While we follow best shipping practices, international orders may be delayed due to factors beyond our control.
Import Fees and Customs Duties
We do not collect import tax or customs duties in advance and are not responsible for any customs delays. You are responsible for paying any customs fees or duties that apply.
We are proud to supply tabletop gamers worldwide and can ship to most countries, except those subject to sanctions.
For a full list of countries we cannot ship to, please check the Royal Mail website.
If you have any questions about our shipping policy, please contact us.
Packaging
Most orders are sent in padded bubble envelopes, while some may be shipped in mailing bags. Larger products may be packed in cardboard boxes.
We package all products discreetly and carefully to ensure they arrive safely.